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Refund Policy
This document is an e-variant of a policy that determines and regulates refund conditions for services provided by "mariya-club.com".
By using the Site and purchasing services, users agree to this Refund Policy.
1. General Rule
All purchases made on mariya-club.com are non-refundable.
The total amount spent on services will not be returned except in limited circumstances described below.
2. Exceptions
Refunds may be granted only in rare cases, such as:
- persistent technical issues caused by the Site;
- failure of services due to system errors;
- other exceptional circumstances at our sole discretion.
3. Unused Credits
If a refund is approved:
- only unused credits may be considered for refund;
- used credits are non-refundable under any circumstances.
4. Fraud Protection
mariya-club.com uses secure billing systems and fraud protection measures.
Users are responsible for:
- reviewing purchases before completing payment;
- ensuring that payments are made intentionally.
5. How to Request a Refund
To request a refund, users must contact:
Email: support@mariya-club.com
The request should include:
- account details;
- transaction information;
- description of the issue.
6. Processing of Requests
Refund requests will be:
- reviewed on a case-by-case basis;
- processed within a reasonable timeframe.
We reserve the right to refuse any refund request that does not meet the conditions of this Policy.
7. Final Decision
All decisions regarding refunds are final.
8. Updates to this Policy
We reserve the right to modify this Policy at any time.
Changes take effect upon publication on mariya-club.com.
